Return to Noticeboard Stories

One of our residents? Sign up today to MyTenancy portal

As a new or an existing tenant with Willow Tree Housing Partnership (WTHP), you have access to this online portal, just click on the link here to set up your account. You will need to have your email address to hand, your tenant reference number and also your date of birth.

The details you enter must match the detail we hold in our system (case sensitive) for you, if you experience any problems with creating an account, or If you are unsure if we have a current email address for you, please call customer services on 01934 750780 or email

Once you have completed setting up your account you will be able to:

  • View your recent Rent Statement
  • Make a payment
  • Receive notifications on information documents that have been uploaded to your files
  • View the latest Willow Tree Housing Partnership Newsletter
  • Access repairs and emergency repair contact numbers
  • Request a repair

If you have any questions or need our assistance please 'Contact Us'.