To report a repair during office hours you can either
Call 01934 750780 our phone lines are open 9am to 4pm Monday, Tuesday, Thursday & Friday (excluding Bank Holidays) OR email customerservices@willowtreehousing.org.uk
OR alternatively, complete the form below OR use the online portal for tenants, click on the logo 
To report an emergency repair or urgent health & safety risk when our offices or phone lines are closed:-
If your property is less than a year old & you have an emergency or urgent repair, please refer to your Home User Guide for contact information for the developer.
If your property is over a year old:-
For ALL types of emergency gas heating and renewable heating or gas hot water repairs, telephone Gregor Heating on 01179 352 400
To report all other emergency repairs, including electric heating and electric hot water repairs or Health and Safety issues:-
If you live in Cornwall, Plymouth, West Devon, South Hams, Torridge or Teinbridge call MSB Property services on 01752 228 266
For all other areas, call MD Property Group on 01392 449 991.
