Tenants Handbook File Description File Size1. Customer Service Handbook Leaflet 89KB2. Confidentiality Handbook Leaflet 93KB3. Complaints Handbook Leaflet 293KB4. Compensation Handbook Leaflet 91KB5. Allocations Handbook Leaflet 92KB6. Resident Involvement Handbook Leaflet 917KB7. Your Tenancy Handbook Leaflet 88KB8. Rent Handbook Leaflet 90KB9. Service Charges Handbook Leaflet 88KB10. Moving Out Handbook Leaflet 85KB11. Moving Home Handbook Leaflet 86KB12. Mutual Exchanges Handbook Leaflet 91KB13. Relationship Breakdown Handbook Leaflet 79KB14. Domestic Abuse Handbook Leaflet 78KB15. Anti Social Behaviour Handbook Leaflet 92KB16. Unacceptable Behaviour Handbook Leaflet 89KB17. Home Loss And Disturbance Handbook Leaflet 92KB18. Pets Handbook Leaflet 88KB19. Repairs And Maintenance Handbook Leaflet 93KB20. Repair Responsibility Handbook Leaflet 90KB20a. Expected Life Cycles Of Elements Of Your Home Handbook Leaflet 698KB21. Asbestos Handbook Leaflet 83KB22. Fire Safety Handbook Leaflet 83KB23. Storage Heaters Handbook Leaflet 109KB24. Damp And Mould Handbook Leaflet 733KB25. Disabled Adaptations Handbook Leaflet 79KB26. Pest Control Handbook Leaflet 84KB27. Snow And Ice Handbook Leaflet 82KB28. Assisted Decorations Handbook Leaflet 82KB29. Hardship Fund Handbook Leaflet 83KB30. Estate Management Handbook Leaflet 86KB31. Shared Ownership Handbook Leaflet 746KB