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Resident Scrutiny Policy Consultation

If you are one of our residents, Willow Tree Housing Partnership needs your help to review four policies:-

  • Income Collection & Recovery Policy
  • Service Charge Policy
  • STAIRs policy (Social Tenant Access to Information Requirements)
  • Tenancy Policy

It is important to us that our residents have the opportunity to provide feedback on customer facing policies; your input is invaluable in shaping them and we welcome your views. Please click on the policy in the 'Policies for Consultation'. 

We encourage you to review all four policies and provide your feedback to governance@willowtreehousing.org.uk by 26 November 2026.