Rural Neighbourhood Walkabouts - Thursday 9th July 2026
As part of Rural Housing Week, Willow Tree Housing Partnership has been out and about in our rural communities, carrying out neighbourhood walkabouts, meeting residents, and identifying opportunities to improve our estates and local environments. Key highlights included:
| - Speaking directly with residents about local housing and neighbourhood issues. |
| - Identifying a tree requiring maintenance following recent adverse weather and arranging for it to be assessed. |
| - Identifying estate improvement works and environmental enhancements that will help improve the appearance and enjoyment of our neighbourhoods. |
| - Supporting a resident to report a loose manhole cover to the relevant local authority, as the road is adopted. |
| - Helping a resident set up access to our Customer Portal, enabling them to access services online more easily. |
| - Gathering valuable feedback on how we can improve our services and better support our communities. Suggestions included, planting new trees, creating wildlife friendly areas, supporting intiatives such as 'No Mow May' and installing benches. |
| - Strengthening engagement with our rural communities and ensuring residents have opportunities to help shape their neighbourhoods. |
These conversations help us better understand the needs of our residents, address local concerns promptly, and continue providing safe, sustainable homes and neighbourhoods.
For us, community engagement is about more than simply listening – it's about being proactive, taking residents' suggestions seriously, and turning feedback into action wherever possible. By working alongside residents and implementing ideas where we can, we can make meaningful improvements that enhance neighbourhoods, strengthen communities, and create places people are proud to call home. Through this approach, we can deliver positive change and ensure our rural communities continue to thrive.
This proactive approach reflects our ‘Listen and Deliver’ vision as part of our Corporate Strategy, ensuring residents help shape their neighbourhoods and influence the improvements that matter most to them.