Property Inspector
Support the delivery of safe, well-maintained homes through effective inspections, contractor liaison and resident-focused property services.
Job Title: Property Inspector
Location: Rooksbridge, Somerset
Hours: Full time 35 hours per week plus benefits
Salary: £38,625 per annum plus Essential Car Users Allowance
Contract: Permanent
Benefits: Competitive
Willow Tree Housing Partnership (WTHP) is a community focused organisation committed to delivering more; building new homes, offering a commitment to high standards of service to our tenants, and investing in our people to give their best. We have a strong value system based on principles of respect and effective co-operation.
WTHP is looking for a practical and pro-active Property Inspector to support the delivery of high-quality repairs, maintenance, void refurbishment, cyclical works and landlord compliance activity across our homes. This is a varied, resident-focused role where you will carry out inspections, liaise with contractors and colleagues, and help ensure works are completed safely, on time, to a good standard and with value for money in mind.
About the role
You will support the responsive repairs service by carrying out pre and post inspections, specifying works using relevant pricing codes, monitoring contractor delivery and keeping residents informed where works are complex. You will also contribute to void and mutual exchange management, landlord compliance, damp and mould case management, planned and cyclical work inspections, and the accurate updating of housing and digital filing systems.
Why join us?
This is an opportunity to make a visible difference to residents’ lives by helping to ensure homes are safe, compliant, well maintained and repaired to a high standard. You will work closely with colleagues, contractors and residents in a supportive housing service where good communication, attention to detail and continuous improvement are central to how we work.
What you’ll be doing
• Carry out pre and post inspections of responsive repairs and specify works required using appropriate Schedule of Rates pricing codes.
• Liaise with contractors to support the timely, high-quality delivery of responsive repairs and challenge poor performance where needed.
• Keep residents informed where works are complex, helping to manage expectations and provide transparent communication.
• Provide information on contractor performance and review invoice requests to support value for money and quality assurance.
• Support void management by agreeing works, attending end-of-tenancy visits and handovers, and helping to minimise relet times while maintaining standards.
• Complete mutual exchange inspections, identify required works and provide clear information on tenant responsibilities.
• Support landlord compliance activity, including gas, electrical, lift, water hygiene and asbestos certification checks and follow-up actions.
• Monitor damp and mould reports in line with policy, supporting root cause analysis and keeping residents updated on agreed actions.
• Complete inspections of planned and cyclical programmes, including works such as gas and electrical upgrades, roofing, windows, doors and external redecorations.
About you
• You have experience of property repairs, maintenance, inspections or housing asset services, ideally within social housing or a similar customer-focused environment.
• You understand the importance of safe homes, statutory landlord compliance, health and safety and resident-centred service delivery.
• You are confident inspecting works, recording findings accurately and using systems to keep property and repair records up to date.
• You can work effectively with contractors, review work quality and help ensure services represent value for money.
• You communicate clearly with residents, colleagues and partners, including when managing complex repairs or sensitive property issues.
• You are organised, practical and solutions-focused, with the ability to manage competing priorities and follow agreed procedures.
• You are committed to equality, diversity and inclusion, continuous improvement and ongoing professional development.
What we offer
In return, you will be part of a purpose-led housing organisation where your work has a direct impact on the quality of residents’ homes.
We offer:
• 25 days annual leave plus statutory holidays
• Member of SHPS DC pension scheme
• The option to work from both home, and the office, under our agile working policy, subject to business needs.
• Other health benefits
Ready to apply?
If you are a practical, resident-focused property professional who wants to help deliver safe, compliant and well-maintained homes, we would like to hear from you.
Closing date: 10am on 13 July 2026
Interviews: w/c 27 July 2026
Data Privacy Notice Job Applicants
How to apply:
• Before applying please refer to the job description and person specification for this role.
• Apply for this role either via our advert on the Indeed website or provide both a CV, and a supporting statement of no more than one side of A4, demonstrating how you meet the person specification and your suitability to this role, to corporateservices@willowtreehousing.org.uk
Equality, Diversity & Inclusion Monitoring
We are committed to building a diverse and inclusive workplace where everyone can thrive.
As part of our recruitment process, we invite all applicants to complete our confidential Equality, Diversity & Inclusion Monitoring Form.
Completing the form is entirely voluntary and will not affect your application in any way. The information you provide will be used only for monitoring purposes, in line with our privacy policy, and will be stored securely and anonymously.
No agencies please.
